Panier

Panier

How long does it take to ship to my country/address?

Most Zentais and some masks takes 21 days to customize. However, it might take up to 6 weeks in busy seasons. NEOGAN masks, MoliFX masks take 4 – 8 weeks to process by estimation. The processing time varies to orders. Products in stock usually take 7-10 days to process before they are able to ship. […]

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Why is the shipping for my order higher than expected?

We ship most of our products directly from China. Due to the prevalence of COVID-19, international shipment has been slowed down generally to a substantial extent and the need for it has been growing. The shipping is adjusted to be acclimated to the change. We choose only express/air deliveries to fulfill orders. Shipping is charged […]

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Is my order shipped from a warehouse or directly from Moli’s?

To save shipping cost for you, we lowered shipping by shipping your packages to the warehouses held by freight agents located in Hongkong, Shenzhen or Yiwu where your order gets officially taken care of by the courier for the next leg. Official logistics partner include DHL/UPS/USPS. The first leg is usually done by ZTO, a […]

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Do you ship worldwide? Are there any regions unavailable?

We ship worldwide. We have been doing our best to expand our business to all regions and countries possible. However still there are some areas in the world where we cannot deliver orders to. If you find problems calculating the shipping at the checkout page, that is likely that your region is not currently supported […]

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