お買い物カゴ

お買い物カゴ

Do you ship worldwide? Are there any regions unavailable?

We ship worldwide. We have been doing our best to expand our business to all regions and countries possible. However still there are some areas in the world where we cannot deliver orders to. If you find problems calculating the shipping at the checkout page, that is likely that your region is not currently supported by us. Or kindly let us know via email: molis@lady-booth.com

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Are all products listed at inthemask.com made by Moli’s?

Moli’s has several brands including: NEOGAN – it is a brand established in 2021, dedicated to providing exclusive latex fashion designs and latex related masks. Moli’s Zentai – we make Zentai suits in our own factory and suits are all with Moli’s hangtags and labels. We support full customization. Zero Touch – it is a series of our new silicone products made of best quality platinum silicone materials and fine handcraft. Also we are an authorized distributor of Dreammask & Roanyer. You can find selected products from them for a better price and superb customer service too.

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Is my order shipped from a warehouse or directly from Moli’s?

To save shipping cost for you, we lowered shipping by shipping your packages to the warehouses held by freight agents located in Hongkong, Shenzhen or Yiwu where your order gets officially taken care of by the courier for the next leg. Official logistics partner include DHL/UPS/USPS. The first leg is usually done by ZTO, a Chinese domestic logistic company. The first leg takes about 1-3 days in total. We can provide the tracking number for the first leg in case you want. The tracking info we send to you contains only the one generated by the second-leg bearer.

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Why is the shipping for my order higher than expected?

We ship most of our products directly from China. Due to the prevalence of COVID-19, international shipment has been slowed down generally to a substantial extent and the need for it has been growing. The shipping is adjusted to be acclimated to the change. We choose only express/air deliveries to fulfill orders. Shipping is charged for the factors of both weight and size. For instance, a “Zero Touch” bodysuit can weigh up to 12kg with packaging, which greatly adds to the final cost. You can also check the shipping strategy on DHL/UPS for further reference.

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What is the relationship between Moli’s and Inthemask?

Inthemask.com is affiliated to Moli’s Studio, which is a formally registered brand in Shanghai, China. Also, the latex brand NEOGAN, the ultimate SPFX mask studio MoliFX, the professional Zentai maker Moli’s Zentai, all belong to Moli’s as well. We are a professional crossdressing products maker and fetish outfit provider.

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How long does it take to ship to my country/address?

Most Zentais and some masks takes 21 days to customize. However, it might take up to 6 weeks in busy seasons. NEOGAN masks, MoliFX masks take 4 – 8 weeks to process by estimation. The processing time varies to orders. Products in stock usually take 7-10 days to process before they are able to ship. Typically when shipped from our warehouse, it takes 14 days to North America, 7 – 10 days to Europe and 3 days to East Asia. We choose DHL/FedEx/USPS/J-NET as our courier partners. Please contact us for more shipment time frame related issues – molis@lady-booth.com

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